CheckCard

To report a lost or stolen CheckCard contact the bank during normal business hours at (641) 828-8000. When the bank is closed, you can report it by contacting Shazam at (800) 537-5427. 


Visa or MasterCard Credit Cards

To report a lost or stolen credit card, the best option is to call the automated 24-hour help line at 800.423.7503. You can also contact us at the bank at (641) 828-8000 during normal business hours.